Terms of Use | Forge Reality

IRIX · Effective Date: 10 June 2026 · Forge Reality CO., LTD., Taipei, Taiwan (R.O.C.)

Forge Reality CO., LTD., a company incorporated under the laws of the Republic of China (Taiwan), with its registered office at Taipei (“Forge Reality,” “we,” “us,” or “our”), provides IRIX, a platform that allows users to create, edit, upload, store, share, and view 3D teaching and project content, including in model view, augmented reality (“AR”), and mixed reality (“MR”) modes. The “Services” means, collectively: our iOS, desktop, and web/WebGL applications, our hosted backend services, our proprietary viewer technology, share-link and QR-code features, and any IRIX software licensed by us for deployment on customer-managed infrastructure under Section 2.8. The Services may be modified from time to time in accordance with this Agreement.

By clicking to accept this Agreement, registering for an account, joining a Workspace, or using the Services (“User” or “you”), you agree to be bound by these Terms of Use (the “Agreement”). Where the Services are made available through an app marketplace or an institutional deployment, acceptance may be recorded through that channel. If you do not agree to this Agreement, you must not use the Services. Persons who access content through a share link without an account are additionally subject to Section 4.3(c).

PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS IMPORTANT PROVISIONS, INCLUDING DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND A GOVERNING-LAW AND DISPUTE-RESOLUTION CLAUSE DESIGNATING THE COURTS OF TAIWAN.

1. General Conditions

1.1 Description of Services. The Services allow Users to import and arrange 3D models, create annotations and text pins, save projects, preview projects in model view and AR/MR modes, and share projects with others via Workspaces, share links, and QR codes. Features available to you depend on your subscription plan and your role within a Workspace.

1.2 Accounts. You must create an account to use the Services. Share-link recipients may, however, view shared content without an account, as described in Section 4.3(c). You agree to (a) provide accurate, current, and complete information when registering and keep it updated; and (b) keep your login credentials confidential and not share them with any other person. You are responsible for activity that occurs under your account, except to the extent caused by our failure to maintain reasonable security.

You must notify us immediately at contact@forgereality.ai if you suspect unauthorized use of your account. We reserve the right to deactivate, reclaim, or rename account identifiers for legitimate operational reasons.

1.3 Workspaces and Roles. The Services are organized around “Workspaces” administered by an “Owner,” the subscribing person or entity, with “Admins” and “Members.” In a school Workspace, the Admins are usually teachers and the Members students. The Owner is responsible for: (a) ensuring that persons it adds to its Workspace are authorized to use the Services and informed of this Agreement; (b) managing roles and access within the Workspace; and (c) all fees associated with its subscription. Content visibility within a Workspace is governed by the role and privacy settings selected by Users. We are not responsible for access decisions made by Workspace Owners or Admins, without prejudice to our own obligations under Section 9.

1.4 Authority to Bind an Entity. If you accept this Agreement or administer a Workspace on behalf of a school, company, or other entity, you represent and warrant that you have authority to bind that entity, and “you” includes that entity. The entity is the Owner and the contracting party for that Workspace.

1.5 Access. We may decline to offer the Services to any person or entity where we have a legitimate reason to do so, and we may suspend or terminate access in accordance with Section 11.

1.6 Minors. The Services are intended for educational use and may be used by persons under 18 only as Members of a Workspace administered by a school, institution, teacher, or other adult Owner/Admin. Persons under the minimum age listed for their market (at least 13) may not use the Services under any circumstances. For ages between that minimum and 18, use is permitted only where the Owner/Admin has obtained any legally required consent, including verifiable parental or guardian consent where required. By adding a minor to a Workspace, the Owner/Admin represents and warrants that such consent has been obtained and that the minor’s use is limited to educational purposes authorized by the institution. Our own obligations regarding minors’ personal data are described in Section 9.3 and the Privacy Policy; nothing in this Section transfers to Owners/Admins any obligation that applicable law places on us as operator.

2. Plans, Subscriptions, and Payment

2.1 Plans. We offer paid subscription plans with differing limits on the number of “Units” (course or project groups within a Workspace), members per Unit, and storage capacity. An account that has no active plan and belongs to no Workspace with one has no access to platform features other than logging in and the rights described in Sections 9 and 11.3 (data export and account deletion).

2.2 Ordering and Billing. Subscriptions may be provisioned (a) by us or our authorized resellers under a written order or invoice arrangement, or (b) where available, through in-app purchase on a third-party app marketplace such as the Apple App Store. Marketplace purchases are additionally subject to the marketplace’s terms, and billing, renewal management, and refunds for such purchases are handled by the marketplace operator under its rules.

2.3 Fees and Taxes. You agree to pay all fees applicable to your plan at the rates in effect when the charges are incurred, plus applicable taxes such as VAT/business tax. Fees are stated in New Taiwan Dollars (NTD) unless otherwise indicated. Obligations to pay fees accrued before termination survive termination.

2.4 Auto-Renewal Disclosures. Where subscriptions renew automatically, including auto-renewing in-app purchases, the subscription length, price per period, renewal terms, any free-trial terms, and cancellation instructions are disclosed at the point of purchase and on our official website. Auto-renewing subscriptions renew unless cancelled in accordance with those instructions before the end of the current period. For App Store purchases, cancel at least 24 hours before the period ends via your Apple ID settings.

2.5 Price Changes. We may change subscription prices with at least 60 days prior notice. Price changes do not retroactively modify a subscription period already paid for. If you do not agree to a price change, you may decline to renew.

2.6 Refunds; Statutory Withdrawal Rights; Downgrades.

(a) If you are a consumer, you may have a statutory right to withdraw from a distance purchase within a fixed period, for example seven days under Article 19 of the Taiwan Consumer Protection Act or fourteen days under EU consumer law. Where permitted, our purchase flow will ask you, at the point of purchase, to expressly request that performance begin immediately and to acknowledge the legal consequences of that request. Those consequences, as disclosed at purchase, may be that the withdrawal right lapses or, if you withdraw before full performance, that you owe a proportionate amount for the service already provided. Nothing in this Agreement limits any statutory withdrawal or refund right that cannot lawfully be excluded.

(b) Except for your statutory rights under Section 2.6(a), the pro-rata refund for discontinued paid Services under Section 11.1, and the pro-rata refund for material adverse amendments under Section 14, fees are otherwise non-refundable and subscriptions may not be downgraded during a subscription period. We may grant refunds or downgrades case-by-case at our discretion without waiving this Section for other cases. Refunds for app-marketplace purchases are handled by the marketplace operator.

(c) Upgrades take effect immediately, with any credit for the unused portion of the prior plan applied as described at the time of upgrade.

2.7 Expiry and Data Retention. Upon expiry or non-renewal of a plan, access to platform features is locked. We ordinarily retain associated User Content for 90 days after expiry, during which access is restored upon renewal. However, we may remove content earlier where required by law, by Section 4.6, by a deletion request under Section 11.3 or the Privacy Policy, or for security reasons, and we have no obligation to retain content beyond the stated period. You are responsible for maintaining your own copies of all content you upload. See Section 8.1(d).

2.8 Institutional and On-Premises Deployments. For institutional customers, the Services, or parts of them, may be deployed on customer-managed infrastructure under license keys issued by us. Such deployments shall be governed by a separate written agreement between Forge Reality and the institution; in case of conflict, the separate written agreement prevails for that deployment. If and to the extent no separate written agreement has been executed, this Agreement applies to the deployment, and the disclaimers, limitations, and exclusions in Sections 7 and 8 apply to the licensed software and license keys with the same force as to the hosted Services; the institution is additionally solely responsible for the infrastructure it manages, including its security, availability, backups, and data hosted on it. License keys are non-transferable, are valid only for the Workspace and term for which they were issued, and may not be copied, distributed, or reverse-engineered. Upon expiry or termination of the applicable term, license keys cease to be valid, and the institution must stop using and delete or return the licensed software and will certify deletion upon request.

3. Ownership of Forge Reality Content

3.1 Definition. “Forge Reality Content” means all content made available through the Services other than User Content, including software, the viewer, user interface designs, graphics, logos, text, sample assets, and documentation.

3.2 Ownership. All Forge Reality Content is owned by Forge Reality or its licensors and is protected by the copyright, trademark, and other intellectual property laws of the Republic of China (Taiwan) and other jurisdictions, and by international treaties. Except for the limited license in Section 3.3, we retain all right, title, and interest in and to the Services and the Forge Reality Content.

3.3 License to You. Subject to your compliance with this Agreement and the limits of your plan, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Services and Forge Reality Content for your internal educational, professional-training, or project purposes (the “Permitted Purposes”). No other rights are granted. You may not commercially exploit the Services or Forge Reality Content except as expressly permitted by us in writing.

3.4 Software. You may not, and may not permit anyone else to, reverse-engineer, decompile, disassemble, modify, or create derivative works of any software comprising the Services, or extract or reuse our viewer technology outside the Services, except to the extent the law prohibits such a restriction. We may update the software from time to time without notice.

4. User Content

4.1 Definition and Ownership. “User Content” means all content uploaded, imported, created, or submitted to the Services by Users, including 3D model files, textures, project files, annotations, text pins, cover images, names, and descriptions. As between you and us, you retain all ownership rights in your User Content. We do not claim ownership of User Content. By adding User Content to a Workspace project, you grant the Workspace Owner and the Users authorized to access that project a non-exclusive license to access and use that content within the Services for the Workspace’s Permitted Purposes under Section 3.3 for as long as the project remains in the Workspace, regardless of whether you remain a member or your account is later deleted (the “Workspace License”); copies in shared projects may remain available under this license after you leave the Workspace or delete your account.

4.2 License to Forge Reality. So that we can operate the Services, you grant Forge Reality a worldwide, non-exclusive, royalty-free, sublicensable (to our hosting, infrastructure, and service providers) license to host, store, reproduce, process, convert, adapt for technical purposes such as format conversion, optimization, and thumbnail/cover generation, publicly display, transmit, and distribute your User Content as necessary to provide, maintain, and secure the Services, including delivering content to other Users and share-link recipients in accordance with the Workspace roles, privacy settings, and share links that you or your Workspace configure, and to develop and test the Services internally. We will not use your User Content in our marketing or promotional materials except in aggregated or de-identified form, or with the content owner’s prior consent.

This license continues for as long as your User Content is stored on the Services and for a limited wind-down period thereafter, not exceeding 90 days except as required by law, as needed for backups and legal compliance. It also continues as needed to host and serve content that remains in a shared Workspace project under the Workspace License in Section 4.1. We do not use, and do not license third parties to use, User Content to train generative artificial-intelligence models.

4.3 Sharing.

(a) When you, or a Workspace Admin/Owner with rights over a project, create a share link or QR code, anyone in possession of that link may access the shared project, subject to any share password you set. You are responsible for choosing what to share and for the distribution of your share links and passwords.

(b) We implement commercially reasonable technical measures designed to protect shared content (such as share session tokens), but we do not guarantee that content shared via a link, particularly one not protected by a password, will remain confidential, and content shared without a password may be accessible to anyone who obtains the link, including via republication or indexing outside our control.

(c) Before shared content is displayed to a share-link recipient, the viewer presents these access conditions; a person who accesses shared content via a share link accepts them by proceeding, including by clicking to accept where presented, and agrees to: use the content only for the purpose for which it was shared; not copy, redistribute, scrape, or create derivative works from it except with the content owner’s permission; and comply with Sections 5, 6, 7, and 8 as applicable to their access. If the recipient does not agree, they must not access the content.

4.4 Your Representations. By submitting User Content, you represent and warrant that: (a) you own or have all rights, licenses, consents, and releases necessary to submit the User Content and grant the licenses in Section 4.1 (the Workspace License) and Section 4.2; (b) the User Content and our use of it as permitted by this Agreement do not and will not infringe or misappropriate any third party’s intellectual property rights, privacy rights, publicity rights, or other rights, or violate any applicable law; (c) the User Content complies with Section 5, including the prohibition on patient-identifiable data in Section 5.2(d); (d) where the User Content contains personal data of any identifiable person, you have obtained all consents and legal bases required under applicable data protection law, including Taiwan’s Personal Data Protection Act and, where it applies, the GDPR, before uploading; and (e) you agree not to exercise any moral rights, including rights of attribution and integrity, against Forge Reality or its service providers in a manner that would prevent the operation of the Services as described in Section 4.2, so far as applicable law permits.

4.5 Feedback. Feedback, suggestions, and ideas you provide about the Services are voluntary, and we may use them without restriction or obligation to you.

4.6 Right to Monitor, Moderate, or Remove. We are not obligated to review User Content, but we reserve the right to review, refuse, restrict access to, or remove any User Content at any time, with or without notice, if we believe it violates this Agreement or applicable law, or to comply with legal process. Repeated infringement may result in account or Workspace termination under Section 11.2. Reports of illegal or policy-violating content may be submitted to contact@forgereality.ai; we review such reports and act on and communicate our decisions as required by applicable law (including, where applicable, the EU Digital Services Act).

5. User Restrictions and Obligations

5.1 Prohibited Conduct: Services and Software. You agree not to, and not to permit others to:

(a) copy, transfer, sublicense, sell, or commercially exploit the Services or any Forge Reality Content except as expressly permitted;

(b) reverse-engineer, decompile, or disassemble any part of the Services, or circumvent or attempt to circumvent any license key, plan limit, storage quota, share password, or other technical or access control;

(c) attempt to gain unauthorized access to any account, Workspace, project, system, or network, or enumerate, guess, or systematically probe share links or share session tokens;

(d) upload or transmit any virus, worm, malware, or other harmful code, or take any action that disrupts, degrades, or places a disproportionate load on the Services or their infrastructure;

(e) collect, scrape, mine, or harvest content or data from the Services for republication, resale, or distribution, or for inclusion in datasets used to train, develop, or operate generative artificial-intelligence systems;

(f) share, lend, or pool accounts or license keys to circumvent member or unit limits of a plan.

5.2 Prohibited Content. You agree not to upload or share content that:

(a) is unlawful, defamatory, harassing, threatening, hateful, obscene, pornographic, or otherwise objectionable, or that promotes illegal activity or physical harm;

(b) infringes or misappropriates any third party’s intellectual property, privacy, publicity, or other rights;

(d) contains patient-identifiable health information, clinical records, biometric identifiers, or other identifiable medical data of any person. This content is prohibited on the Services regardless of consent, unless a dedicated written health-data agreement signed by us, entered into following our compliance review and including any required data-processing or business-associate terms, expressly permits it. De-identified or synthetic teaching content, such as anonymized anatomy models, is permitted, and you are responsible for ensuring de-identification meets applicable legal standards.

5.3 Other Obligations. You must not misrepresent your identity, affiliation, role, or authority; must not use the Services to send spam or unsolicited communications; and must comply with all applicable laws, including export-control and sanctions laws of Taiwan and other applicable jurisdictions. Storage quotas and usage limits of your plan apply, and we may apply reasonable fair-use measures to accounts whose consumption substantially exceeds normal use, after notice where practicable.

5.4 Notice of Claims. You must promptly notify us at contact@forgereality.ai of any complaint, claim, or legal action you receive relating to your User Content or your use of the Services.

6. Educational Use; No Professional Advice

Content available through the Services, whether created by Forge Reality or by Users, including teachers and healthcare professionals, is provided for educational and informational purposes only and does not constitute medical, dental, clinical, legal, or other professional advice, diagnosis, or treatment. The Services are not a medical device and are not intended for use in diagnosis, treatment planning for actual patients, or any clinical decision-making. You are solely responsible for any decision you make in reliance on content accessed through the Services, and professional users remain solely responsible for their own professional obligations and standards of care.

7. AR/MR Safety and Assumption of Risk

You are solely responsible for your physical safety and surroundings while using AR/MR features. Do not use AR/MR features while driving, operating machinery, walking in hazardous areas, or in any situation requiring your full attention. Remain aware of obstacles, people, traffic, and your environment at all times. Some users may experience dizziness, motion sickness, eye strain, or seizures when viewing 3D or AR/MR content; discontinue use immediately if you experience discomfort. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME ALL RISK OF PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF AR/MR FEATURES, AND FORGE REALITY DISCLAIMS ALL LIABILITY FOR SUCH INJURY OR DAMAGE, EXCEPT TO THE EXTENT CAUSED BY THE INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE OF FORGE REALITY, ITS EMPLOYEES, OR ITS AGENTS, OR WHERE SUCH A DISCLAIMER IS NOT PERMITTED BY APPLICABLE LAW (INCLUDING MANDATORY CONSUMER-SAFETY PROVISIONS).

8. Warranty Disclaimers, Limitation of Liability, Indemnity

8.1 Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) THE SERVICES AND ALL FORGE REALITY CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

(b) WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT ANY CONTENT, INCLUDING 3D MODELS, ANNOTATIONS, OR AR/MR RENDERINGS, IS ACCURATE, COMPLETE, OR RELIABLE; OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

(c) WE DO NOT WARRANT THAT THE SERVICES WILL FUNCTION IDENTICALLY ACROSS ALL DEVICES, OPERATING SYSTEMS, BROWSERS, OR GRAPHICS HARDWARE; RENDERING QUALITY, AR TRACKING ACCURACY, AND PERFORMANCE MAY VARY BY PLATFORM.

(d) YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUP COPIES OF ALL CONTENT YOU UPLOAD TO OR CREATE IN THE SERVICES, INCLUDING ON-PREMISES DEPLOYMENTS. WE DO NOT WARRANT AGAINST, AND TO THE FULLEST EXTENT THE LAW ALLOWS WE ARE NOT LIABLE FOR, LOSS, CORRUPTION, OR UNAVAILABILITY OF DATA. ANY LIABILITY WE MAY NONETHELESS HAVE FOR LOSS OF DATA IS SUBJECT TO SECTION 8.2, INCLUDING THE CARVE-OUTS IN SECTION 8.2(c).

(e) WE ARE NOT RESPONSIBLE FOR USER CONTENT. ANY CONTENT UPLOADED BY USERS IS THE SOLE RESPONSIBILITY OF THE USER WHO UPLOADED IT, AND WE MAKE NO WARRANTY REGARDING ITS LEGALITY, ACCURACY, OR QUALITY.

(f) Nothing in this Section affects warranties or rights that cannot be disclaimed under applicable mandatory law, including mandatory consumer-protection law in your country of residence; in such cases, our obligations are limited to the minimum scope and duration required by that law.

8.2 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) IN NO EVENT WILL FORGE REALITY OR ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR AUTHORIZED RESELLERS (TOGETHER, THE “FORGE REALITY PARTIES”), BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR CONTENT, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) THE TOTAL AGGREGATE LIABILITY OF THE FORGE REALITY PARTIES, TAKEN TOGETHER, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF THE NUMBER OF CLAIMS, CLAIMANTS, EVENTS, OR THEORIES OF LIABILITY, WILL NOT EXCEED, (i) FOR ALL CLAIMS ARISING FROM OR RELATING TO A GIVEN WORKSPACE OR ITS USERS IN AGGREGATE, THE GREATER OF (x) THE TOTAL FEES ACTUALLY PAID TO FORGE REALITY FOR THAT WORKSPACE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY AND (y) NTD 30,000; AND (ii) FOR A CLAIMANT NOT ASSOCIATED WITH ANY PAID WORKSPACE, NTD 30,000. AMOUNTS PAID UNDER THIS SECTION TO ONE OR MORE CLAIMANTS OF THE SAME WORKSPACE COUNT TOWARD THE SAME AGGREGATE CAP; IF AND TO THE EXTENT AGGREGATION ACROSS CLAIMANTS IS HELD UNENFORCEABLE AS TO A CLAIMANT, THE CAP IN (i) APPLIES TO THAT CLAIMANT INDIVIDUALLY, COMPUTED ON THE FEES REASONABLY ALLOCABLE TO THAT CLAIMANT’S USE, AND IN NO EVENT WILL THE SUM OF ALL INDIVIDUAL CAPS RELATING TO THE SAME WORKSPACE EXCEED THREE (3) TIMES THE AGGREGATE CAP IN (i).

(c) THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION 8.2 DO NOT APPLY TO: (i) LIABILITY ARISING FROM THE INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE OF FORGE REALITY, ITS EMPLOYEES, OR ITS AGENTS (INCLUDING VICARIOUS LIABILITY UNDER ARTICLES 188 AND 224 OF THE TAIWAN CIVIL CODE, AND CONSISTENT WITH ARTICLE 222, WHICH PROHIBITS THE ADVANCE EXCLUSION OF SUCH LIABILITY); (ii) LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, WHERE SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW; OR (iii) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE MANDATORY LAW, INCLUDING MANDATORY CONSUMER-PROTECTION LAW OF YOUR JURISDICTION. IN JURISDICTIONS THAT DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED THERE.

(d) Any claim arising out of or relating to the Services or this Agreement must be brought within two (2) years after the cause of action accrues; where mandatory law prescribes a longer period that cannot be shortened by agreement, that longer period applies.

8.3 Indemnity. So far as applicable law permits, you agree to indemnify, defend, and hold harmless the Forge Reality Parties from and against any claims, demands, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your User Content (including any claim that it infringes or misappropriates third-party rights or violates data protection law, including the upload of data prohibited by Section 5.2(d)); (b) your breach of this Agreement or violation of applicable law; (c) your use or misuse of the Services, including AR/MR features; or (d) for Workspace Owners and Admins, the addition of Members, including minors, to a Workspace without required authorization or consent. We reserve the right to assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with us. This Section does not apply to you to the extent it would be unenforceable under mandatory consumer protection law in your jurisdiction; in that case your liability to us is determined by applicable law.

9. Privacy, Data Protection, and Children’s Data

9.1 Privacy Policy; International Transfers. The Services are operated from Taiwan, and depending on deployment, your data may be stored and processed in Taiwan and/or in other jurisdictions where our service providers or we operate, including hosting on institution-managed infrastructure for on-premises deployments. By using the Services, you acknowledge that your personal data may be transferred to and processed in jurisdictions other than your own, in accordance with the Privacy Policy and applicable law, including Taiwan’s Personal Data Protection Act and any transfer restrictions imposed under its Article 21 and, to the extent it applies, the GDPR, in which case transfers are made subject to appropriate safeguards as described in the Privacy Policy.

9.2 Data Processing Agreements; Breach Notification. Where applicable data protection law (such as GDPR Article 28) requires a data-processing agreement for our processing of personal data on behalf of an institutional customer, our standard data-processing agreement is incorporated into this Agreement and applies automatically to that processing. Signed copies are available from contact@forgereality.ai. In the event of a personal-data breach affecting you, we will notify affected users and authorities as required by law and as described in the Privacy Policy. Our use of cookies and similar technologies, including in the web/WebGL version, is described in the Privacy Policy.

9.3 Children’s Data. Where minors use the Services under Section 1.6, we: (a) collect and process minors’ personal data only as needed to provide the Services to their Workspace; (b) do not use minors’ personal data for marketing, advertising, or profiling; (c) provide parents, guardians, and supervising institutions a mechanism to review and request deletion of a minor’s personal data via contact@forgereality.ai; and (d) delete a minor’s account data upon verified request of a parent, guardian, or the administering institution, without undue delay and within any period required by applicable law, subject to legal retention obligations. These commitments are ours as operator and apply in addition to the responsibilities of Workspace Owners/Admins under Section 1.6.

10. Intellectual Property Claims

We respect intellectual property rights and respond to notices of alleged infringement under the notice-and-takedown provisions of the Taiwan Copyright Act (Articles 90-4 et seq.) and, for matters within its scope, the U.S. Digital Millennium Copyright Act (“DMCA”).

10.1 Notices. If you believe content on the Services infringes your copyright or other intellectual property rights, send a notice to contact@forgereality.ai including: (a) your physical or electronic signature, or that of a person authorized to act for you; (b) identification of the protected work; (c) identification and location, such as a URL or project/share identifier, of the allegedly infringing material; (d) your contact information; (e) a statement of your good-faith belief that the use is not authorized by the rights holder, its agent, or the law; and (f) a statement that the information in the notice is accurate and that you are authorized to act, made under penalty of perjury where required by applicable law (such as the DMCA).

10.2 Action; Counter-Notice. Upon receipt of a compliant notice, we will remove or disable access to the identified material and notify the uploading User. The uploading User may submit a counter-notice including: their signature; identification of the removed material and its prior location; a statement under penalty of perjury (where the law so requires) of good-faith belief that the material was removed by mistake or misidentification; their contact information; and, for counter-notices under the DMCA, consent to the jurisdiction of the U.S. federal district court for the judicial district in which the User’s address is located (or, if outside the United States, any judicial district in which Forge Reality may be found) and acceptance of service of process from the notifying party; or, for matters governed by Taiwan law, consent to the jurisdiction described in Section 13. We may restore material in response to a valid counter-notice where the law permits.

10.3 Repeat Infringers. We maintain and enforce a policy of terminating, in appropriate circumstances, the accounts of Users who are repeat infringers.

11. Term, Termination, and Account Deletion

11.1 Changes to the Services. We may modify, suspend, or discontinue all or part of the Services for legitimate operational, technical, security, or business reasons. If we permanently discontinue a material part of the Services for which you have paid, we will provide at least one month’s notice and a pro-rata refund of prepaid, unused fees reasonably allocable to the discontinued part, determined by us in good faith. That refund, together with any non-excludable statutory rights, shall be your sole contractual remedy. This refund obligation applies regardless of the reason for discontinuation, including force majeure.

11.2 Termination or Suspension for Cause. We may suspend or terminate your account or access to all or portions of the Services for material breach of this Agreement, unlawful conduct, conduct that harms other Users or creates legal exposure for us, or non-payment. We may also suspend access immediately, for as long as reasonably necessary and without liability, to respond to security incidents or compromised accounts. We may likewise suspend immediately, for as long as reasonably necessary and without liability, where needed to comply with law, legal process, or sanctions, or to perform emergency maintenance. For breaches that are curable and not serious (in our reasonable assessment), we will give you notice and a reasonable opportunity to cure before termination; for serious violations (including violations of Sections 5.1(c)-(e), 5.2, or unlawful conduct) we may suspend or terminate immediately. Termination for cause does not entitle you to a refund of prepaid fees, except where mandatory law provides otherwise.

11.3 Termination by You; Data Export; Account Deletion. You may stop using the Services at any time and may terminate your account by using the account-deletion feature in the app. Before terminating, you may export your User Content using the features of the Services or by requesting an export at contact@forgereality.ai. Upon account deletion, we will delete your account data and User Content in accordance with the Privacy Policy and applicable law, subject to legal retention obligations, the backup and wind-down retention described in Section 4.2, and the Workspace License in Section 4.1 for content you contributed to shared projects. Where retained shared-project copies contain your personal data, we retain it only where a lawful basis exists (for example, processing on the documented instructions of the administering institution, where that institution has established a lawful basis as controller), and otherwise delete or anonymize it in accordance with the Privacy Policy. Terminating your account does not entitle you to a refund except as provided in Section 2.6.

11.4 Survival. Upon termination or expiry, the following survive: Sections 2.3, 2.6-2.8 (to the extent of accrued rights, license-key deactivation, and wind-down), 3.2, 4.1, 4.2 (for wind-down, backups, and hosting content that remains under the Workspace License), 4.3(c), 4.4, 4.5, 4.6 (as to retained content), 5.1-5.4 (as to conduct or obligations relating to the Services, retained content, or downloaded software), 6, 7, 8, 9 (as to data retained), 10, 11.3, this 11.4, 12, 13, 14 (as to accrued refund rights), and 15.

12. Third-Party Services and Content

The Services may interoperate with or link to third-party services such as app marketplaces, hosting providers, and external websites. Third-party services are governed by their own terms, and we do not control and are not responsible for them. To the fullest extent the law allows, we are not liable for any loss or damage arising from your use of third-party services you choose to use, or from transactions between you and any third party. This Section does not limit our responsibility under Sections 8 and 9 for subcontractors we engage to provide the Services.

13. Governing Law and Dispute Resolution

13.1 Governing Law. This Agreement and any dispute arising out of or relating to it or the Services are governed by the laws of the Republic of China (Taiwan), without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer, you additionally retain the protection of any mandatory provisions of the law of the country where you habitually reside that apply notwithstanding this choice of law, for example under EU, United Kingdom, Australian, or other consumer protection regimes.

13.2 Jurisdiction. The parties agree that the Taiwan Taipei District Court shall be the court of first instance with jurisdiction over disputes arising out of or relating to this Agreement or the Services. This clause does not deprive a consumer of the right to bring or defend proceedings in the courts of their own residence where mandatory law grants that right, and does not exclude any non-waivable jurisdiction rules, including those of the Taiwan Consumer Protection Act.

13.3 Class Action Waiver. To the fullest extent permitted by applicable law, disputes must be brought on an individual basis only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. This Section does not apply where such waivers are prohibited by law, including in the European Union.

13.4 Injunctive Relief. This Section does not prevent either party from seeking interim or injunctive relief from a court of competent jurisdiction to protect its intellectual property or proprietary business information.

14. Amendment

We may amend this Agreement by posting the revised version on the Services, by emailing the address associated with your account, or by in-app notice. For material changes, we will give registered Users at least 30 days’ advance notice and, for paying subscribers, will request affirmative acceptance where practicable. A change “materially reduces your rights” if, in particular, it introduces new charges for features included in your plan, reduces your plan’s storage quota or member limits, shortens the data-retention period in Section 2.7, broadens the license in Section 4.2, or materially reduces your rights or increases your obligations under Section 8 or Section 13. Permanent discontinuation of a material part of the paid Services is governed by Section 11.1, not this Section. If an amendment materially reduces your rights and you do not accept it, you may terminate and receive a pro-rata refund of prepaid fees for the remaining period; otherwise, continued use of the Services after the effective date constitutes acceptance. Changes to plan descriptions that would materially reduce the rights of an existing paid subscription are treated as amendments under this Section and do not apply retroactively to a paid period.

15. Miscellaneous

15.1 Entire Agreement; Order of Precedence. This Agreement, together with the Privacy Policy, plan descriptions, and any separate written agreement, including order forms, invoiced arrangements, data-processing agreements, and institutional agreements under Section 2.8, constitutes the entire agreement between you and Forge Reality regarding the Services. In case of conflict, the order of precedence is: (1) a separate written agreement signed by Forge Reality, and any data-processing agreement applying under Section 9.2 (each, for the matters it covers); (2) these Terms of Use; (3) plan descriptions and other referenced policies. Plan descriptions cannot reduce rights under these Terms for a paid period except through Section 14.

15.2 Severability. If any provision of this Agreement is held invalid or unenforceable, it will be enforced to the maximum extent permissible and reformed to reflect the parties’ intent, and the remaining provisions will remain in full force.

15.3 No Waiver. Our failure to enforce any provision is not a waiver of it, and a waiver of one breach is not a waiver of any other.

15.4 Assignment. You may not assign or transfer this Agreement or your account without our prior written consent. We may assign this Agreement without restriction, including in connection with a merger, acquisition, or sale of assets, provided the assignee assumes our obligations under it.

15.5 Force Majeure. Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, earthquakes, typhoons, epidemics, war, terrorism, labor disputes, governmental action, power or telecommunications failures, or failures of third-party hosting or infrastructure providers to the extent caused by such events. This Section does not excuse payment obligations already accrued or the refund obligation in Section 11.1, nor our responsibility for subcontractors under Sections 8, 9, and 12 except to the extent performance is actually prevented by such an event, and does not limit any obligation under a data-processing agreement or under mandatory law, which remain governed by their own terms and by applicable law.

15.6 Electronic Communications. You consent to receive notices and communications from us electronically (by email or through the Services), and such communications satisfy any legal requirement that they be in writing. You are responsible for keeping your contact email current and for your own email filtering.

15.7 Language. This Agreement is made in English. If we provide a translation of this Agreement, the translation is for convenience only and the English version prevails, except where the law of the User’s jurisdiction mandates otherwise.

15.8 Export Compliance. You may not use the Services in violation of applicable export-control or sanctions laws, and you represent that you are not located in, or a resident or national of, any jurisdiction subject to comprehensive sanctions applicable to us, nor listed on any applicable restricted-party list.

15.9 Contact. Questions about this Agreement may be directed to contact@forgereality.ai or to Forge Reality CO., LTD., Taipei, Taiwan (R.O.C.).

Effective Date: 10 June 2026 · Forge Reality CO., LTD., Taipei, Taiwan (R.O.C.)